Frequently Asked Questions


How can I attend to One Love Festival 15?
You can purchase One Love Festival 15 tickets on Biletix. There are three types of tickets:
Day Ticket lets you enter Parkorman only.
Night Ticket lets you enter Volkswagen Arena only.
Day & Night Ticket lets you enter both Parkorman and Volkswagen Arena.
All attendees must purchase tickets and show a valid ID to enter the festival.
What’s the difference between Day and Night tickets?
Day Ticket is to enter Parkorman only, from 12:00 to 23:59.
Night Ticket is to enter Volkswagen Arena only, from 23:30 to 06:00.
Day & Night Ticket is to enter both Parkorman and Volkswagen Arena.
What time does the Day Program start?
One Love Festival 15 Day Program will take place at Parkorman. The doors will be open at 12:00.
What time does the Night Program start?
One Love Festival 15 Night Program will take place at Volkswagen Arena. The doors will be open at 23:30.
How many stages are there at One Love Festival 15?
One Love Festival 15 will take place at 2 different venues and 5 different stages.
Here are the names of One Love Festival 15’s stages:
Parkorman: Birlikte Güzel, Kendine Has, Red Bull Presents, Audioban Music Embassy
Volkswagen Arena: King
Is there a minimum age for One Love Festival 15?
One Love Festival 15 is an event for those 18 years of age and older. All attendees under 18 must be accompanied by a ticket-holding parent. Children 6 years-old and younger will be admitted free of charge.
Can I get a refund for my ticket purchase or transfer my ticket to a friend?
All of our tickets are non-refundable and non-transferrable.
What should I do if I lose my ticket or wristband?
If you lose your ticket, you need to purchase a new one. If you lose your wristband within the festival area, the festival staff will assist you. If you lose your wristband outside the festival area, you need to purchase a new ticket.
Where should I go if I have questions about the festival?
You can go to our Info Point for your questions at the festival area. Check out the festival map to see where it is located.
Can I bring my pet to the festival?
No pets allowed, unless it is a service animal.


What should I bring to the festival?
You can bring sunglasses, visors, hats and sunscreen. Sunscreen should be less than 50 ml.
What items are prohibited?
All festival attendees must pass through security and bags are subject to inspection.
- No firearms
- No weapons of any kind (including pocket knives, pepper spray, fireworks, etc.)
- No explosives (including deodorants, sprays, perfumes, etc.)
- No laser pointers
- No professional camera and equipment (no detachable lenses)
- No audio/video recording equipment
- No Selfie/GoPro sticks, no tripods
- No drones or hover cameras
- No medication without prescription
- No hard back chairs/lawn furniture
- No outside food and beverage
What will the weather be like at One Love Festival 15?
You can see the weather forecast from here: 
One Love Festival 15 is a rain or shine event. You should be prepared for any weather circumstances.
Where should I go in case of an emergency?
Medical station and ambulances will be clearly visible on-site and marked on your festival map. If you have an immediate need while on-site, seek out any festival staff. We have an “Info Point" both at Parkorman and Volkswagen Arena. Please advise the Info Point staff immediately if you have an emergency.
Is there ATM Machines at the festival area?
There is no ATM machines at Parkorman. When you get to Volkswagen Arena, you can use the ATM machines at UNIQ Istanbul.
Will I be able to purchase food & beverages at the festival?
A wide array of food & beverages including vegan and vegetarian food will be available at the festival area.


How can I get to Parkorman?
Parkorman is accessible by metro, bus, and minibus. Please note that there is no parking lot at Parkorman.
Metro: You can use M2 Yenikapı-Hacıosman metro line and get off at Darüşşafaka metro station.
Bus: You can use the bus lines which stops at İETT Fatih Park Orman bus station: 25G, 29A, 29C, 29D, 41, 42KM, 42M,42Z, 47L, 59RK, 59RS.
Minibus: You can use Beşiktaş-Sarıyer minibus line to get to Parkorman.
Do you offer shuttle buses from Parkorman to Volkwagen Arena at night?
Free shuttle buses will run from Parkorman to Volkswagen Arena starting at 23:00.
How can I get to Volkswagen Arena?
You can use D100, TEM, Büyükdere Caddesi and Kağıthane – Cendere routes to get to Volkswagen Arena by your car.
Is there a parking lot at the festival area?
Parkorman does not provide any parking for festival attendees. You can use UNIQ Istanbul’s parking lot once you get to Volkswagen Arena.